Terms of use

Who we are

Sharsie is run by Joel Braden Whittle trading as Sharsie (ABN 58 702 115 791). In these terms, “we”, “us” and “our” mean Joel Braden Whittle trading as Sharsie, and “you” means the person using Sharsie.

By creating an account or using Sharsie, you agree to these terms, our Privacy policy and our Safety guide. If you do not agree, please do not use Sharsie.

What Sharsie is, and is not

Sharsie lets families list items, find items nearby, message each other and arrange a pickup. It is free to join, list and browse.

• We are not the seller or the buyer of anything listed. Any sale or giveaway is an agreement between the two families involved.
• We do not handle payments, hold money, deliver items or provide refunds.
• We do not inspect, test, clean, repair or certify items, and we do not check that a listing is accurate.
• We do not verify who people are, and we do not run background checks.

Who can use it

• You must be at least 18 years old and live in Australia.
• Sharsie is for private families only. Businesses, resellers and people selling as a trade or for profit cannot use it.
• You may have one account, and it must be in your own name.
• You may list up to 15 items at a time.
• Sharsie is open to families anywhere in Australia.

Your account

Keep your sign-in details to yourself and tell us straight away if you think someone else has used your account. You are responsible for what happens under your account. The details you give us must be true and kept up to date.

Listing an item

When you list an item, you promise that:

• you own it and have the right to sell it or give it away
• your photos are of the actual item, and your description is honest about its condition, wear, damage and missing parts
• it is allowed under our Safety guide, is safe to use, has not been recalled, and meets any Australian safety standard that applies to it
• the price is the full price, with nothing extra to pay

Items listed in our Safety guide under “Things you cannot list” are not permitted. That includes car seats, mattresses and sleep positioners. We may remove any listing at any time, with or without notice.

Buying, paying and collecting

• Arrange the pickup in the app. Pay when you collect, by cash or PayID. Never pay a deposit.
• Inspect the item before you pay. Once you have paid and taken it, the sale is between you and the seller.
• Private sales between individuals generally do not carry the same consumer guarantees as buying from a business. If there is a problem, you will need to resolve it with the other person.
• Follow the meeting advice in our Safety guide. You are responsible for your own safety when meeting someone.

Reviews

After each handover, both people are asked to review each other. A review must be honest, about that handover, and written by you. You must not offer or accept anything in return for a review, review yourself, or use reviews to threaten or pressure anyone.

While a review is outstanding you will not be able to post a new listing or start a new chat. Reviews are shown once both people have left one, or when the 7-day review period ends. We may remove reviews that break these rules.

How to behave

You must not:

• harass, abuse, threaten or discriminate against anyone
• post anything false, misleading, unlawful, offensive or sexually explicit
• post photos that show children’s faces, or anyone else’s personal information
• ask people to pay before pickup, or move them off the app to avoid these rules
• advertise, send spam, or promote a business, product or service
• collect other people’s information, or use it for anything other than arranging a pickup
• copy, scrape, interfere with or try to break into the service
• create another account after being suspended

Your content

You keep ownership of the photos and words you post. You give us a free, worldwide licence to store, display, resize and share them as needed to run and promote Sharsie, including on the public page for your listing, for as long as they are on the service. You promise you have the right to post them.

Reports, removal and suspension

Anyone can report a listing, profile or chat. When something is reported, we may read the relevant listing, messages and reviews to work out what happened.

We may remove content, pause or close an account, or refuse access if we reasonably believe someone has broken these terms, put someone at risk, or is using the service as a business. Where it is safe and practical we will tell you why. You can close your account at any time by emailing us.

Our responsibility to you

Nothing in these terms removes any right you have under the Australian Consumer Law or any other law that cannot be excluded.

Sharsie is provided free of charge and as it is. To the extent the law allows:

• we do not promise the service will always be available, secure or free of errors
• we are not responsible for the condition, safety, legality or description of any item, or for the conduct of any member, online or in person
• we are not liable for any indirect or consequential loss, or for loss of data, income or opportunity
• where our liability cannot be excluded but can be limited, it is limited to supplying the service again or paying the cost of having it supplied again

You use the service, and meet other members, at your own risk.

Your responsibility to us

If someone makes a claim against us because of something you listed, posted or did in breach of these terms, you agree to cover our reasonable loss and costs from that claim, except to the extent we caused or contributed to it.

Changes

Sharsie is new and will change. We may add, change or remove features, and we may start charging for some features in future, but we will tell you before any charge applies to you. If we change these terms in a way that matters, we will let you know in the app or by email before the change takes effect. If you keep using Sharsie after that, you accept the new terms.

General

These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have jurisdiction. If part of these terms cannot be enforced, the rest still applies. If we do not act on a breach straight away, we can still act on it later.

Contact us

Questions, complaints or feedback: support@wunderops.com.au. We read everything.